I am Zack Gilbert, a UX Researcher at Alight Solutions and a M.S. HCI/d graduate from Indiana University.
I have an analytical and empathetic mindset which I use to improve design through a strategic, user-centered research process.
Featured UX Projects
Project Timekeeper
Design system, high-fidelity prototyping, journey mapping, semi-structured interviews, user persona, visual design, and wireframing
Project Lumos
Behavioral prototyping, concept generation, insights, predispositions, and user research
Project Insta
Data analysis, data visualization, journey mapping, and survey creation
Featured Research Methods
Affinity Diagramming
Contextual Inquiry
Emotional Toolkit
Multispecies Ethnography
Participant Observation
Semi-structured Interview
